Hello! Dear customer, welcome to Retro World! If you have problems, please send/leave message to us. We will reply you as soon as possible.(ps: We don't work on Sunday)(^.^)
We check inventory once a week. Unless the goods just sold out, usually have in stock.
Please leave full name, accurate shipping address, postcode and phone number when you place order, otherwise package may be returned back by your local post office or international express. In these cases, we will not refund shipping fee.
If you have problems about payment, you can refer to < http://help.aliexpress.com/payment_method.html >
Our store deliver via China Post Air Mail(<2kg), China Post Air Parcel, HongKong Post Air Mail(<2kg), HongKong Post Air Parcel, EMS, ePacket(<2kg), DHL, UPS, FedEx, Aramex etc. Commodity price and shipping fee is separate. Different countries have different shipping fees. We will send package to post office or logistics company within 6 days once your payment reach Escrow, usually 2~4 days, on holidays, time will prolong. We donâÂ€Â™t guarantee delivery time on all international shipments due to differences in customs clearing time in individual countries. And in the shopping season, time will prolong. Please note that buyers are responsible for all additional customs fees, duties, and taxes for importing into your country. When the total price of commodity which you buy is very high, there may be additional costs, such as customs duties, it will be collected at time of delivery. We will not refund shipping fee if you refuse to receive goods due to extra charges mentioned above. So, please know about customs policy of your country at first.
We do our best to serve our customers. If it is really our products are defective, we will give you a refund or send another one to you.
Product and Color Mismatch:
Product maybe not totally the same, different production batch maybe a little different, include the logo and handwork place etc. Differences in color may be caused by some reasons such as color reflection in the monitor, lighting etc. Color mismatch can be accepted. However, if you believe that the item received is in wrong color, please contact us.
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services. If you have any problems with our items or services, please contact us first before you leave negative feedback. We will do our best to solve any problems.