1. Preparing Time: we need 3-7 working days to prepare your order due to our numerous orders every day.
2. For most items, we offer a free Shipping (China post airmail Or Hong Kong post airmail) For Worldwide.
Note: If your order weight over 2KG, then we will ship your order out with separate parcels.
3. If you want a faster shipping way, express shipping such as DHL and EMS are available, but it is not free. (If you place large order, then you can enjoy a free shipping via express.)
About Customs Duty
Normally, we will write a low price in the parcel, and declare it as a gift, but please know that there still maybe some customs duty (not happen very often, but do exsit). It is out of our control, we cannot guarrante that there is no tax fee. If there is a charge in customs, that fees need to be afford by buyer. We sincerely apologize for any inconvenience this may cause you.
If you choose the free shipping option, your parcel will be directly delivered your home only one time or it will send to your local post office then you need to take your tracking number and your personal ID to collect your items.We will inform you immediately once your parcel have been sent out.
If you choose express shipping, please remember to leave your contact number, this is required for express shipping.
1. If you are satisfied with our products and services, please leave a positive feedback 5 stars, and then tell us about it, finally, you can enjoy a $2 DISCOUNT for your next order.
2. If you don't satisfied with our porducts, pls contact us before you leaving a negative feedback. We guarantee we will 100% slove any problem for you.
If you are not 100% satisfied with the quality of your purchase from Tidesource, you can return or exchange your items within 30 days since the delivered date.
- 1. Items received within 30 days from the delivered date.
- 2. Items received unused, undamaged and in original package.
- 3. Return shipping fee is paid by buye
TideSource is a young and vigorous company group. Most of our staff are young people, so we will always full of energy to work. As we are young, so we are more likely to follow closely with the fashion trend in the world, and then to offer the customers the latest fashion clothing. TideSource has its own factory to manufacturing clothing, so it can make sure a better quality with a relative low price. Besides, TideSource owns some fixed suppliers to make sure the type diversity of clothing.
We know that the most important part of our success is our customers, so we always focus on delivering an exciting shopping experience and making sure that our high standards of quality, value for money and service are always met.
Drop shipping, wholesale and customized are all acceptable, please feel free to contact us to talk about the cooperation details!